In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate. Test download speeds: You'll need to try and download each of our test files in this article. Your download link: The link generated for you when downloading a file.
TraceRoute: This is detailed information about your connection to our services, which allows us to identify any common stalling points. To get the information required, please follow the troubleshooting steps below, there is a posting template at the bottom of the article: Understanding what is within our control We do our best to provide access to all mods for users all over the world, however we are sometimes hampered by conditions beyond our control.
The sense checks Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease. Downloads don't start: You should consult our " Troubleshooting website issues " page.
This is normally caused by a browser addon or privacy settings. Make sure you stop any other downloads: We often find that users report issues while Steam is downloading a 40GB update in the background, which is hogging all your bandwidth.
This can also happen with Windows Update and any other software which automatically downloads content. Update your mod manager: If you're downloading with a mod manager, please ensure you have the latest version. You should also try and download files manually to see if the problem is exclusive to the mod manager, in these cases it may be more useful to seek support with your chosen application.
If you're still having problems, continue to the steps below. Server Tests In this section we'll be checking your maximum connection speed to each of our server locations. Getting an example download link We'll need to grab a couple of download links to add to the troubleshooting post. TraceRoute Test Next, we want to check the quality of the connection between your PC and our servers by performing a TraceRoute operation. Im using a windows hp laptop and Im using vortex.
I tried Vortex download I dont think Vortex is the problem its been doing good for me. Nexus mod downloads slow or unresponsive. I went to nexus to get a few but I have been having issues with both the mod manager and the manual DLs. Update: Stop getting error messages and slow down your system with our optimization tool.
Get it now at this link. The advantage of Nexus. I have life time Premium, but I am still downloading files manually. Not because of speed, but because I do not like how mod managers create. Slow Download Fix.
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